The Consumer report is based on information from 400,000 readers and 640,000 vehicles. It confirms our frustration with glitchy infotainment systems, torturous electronic shifters, and intricate powertrains. Basically, new and redesigned models with complicated components are causing headaches for drivers.
Industry leaders and everyday drivers put a great deal of stock in Consumer Reports automotive positions. Manufacturers are quick to slap a high score on their website, and savvy shoppers will check online reviews while looking for a new model.
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